Chena Hot Springs Resort, Chena Hot Springs - Reviews, Rooms Options & Prices 2025

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About the Resort

56.5 Mile Chena Hot Springs Rd., Chena Hot Springs, Alaska, United States, AK 99712

Chena Hot Springs Resort, a 2-star destination with a 7.4/10 rating on Booking.com, offers year-round access to its natural hot springs, the Aurora Ice Museum, and numerous outdoor activities. This pet-friendly resort features cozy accommodations, a restaurant and lounge, along with diverse recreational options.

Rooms & Amenities

Accommodations at Chena Hot Springs Resort include the Moose Lodge with spacious rooms featuring queen beds and unlimited hot spring passes. The resort also offers Fox Rooms, which include unique Alaskan decor and convenient access to hot springs.

Dining & Relaxation

Chena Hot Springs Restaurant provides farm-to-table dining, featuring 'Chena Fresh' produce grown on-site along with Alaska Grown ingredients. The Trails End Lounge offers a range of Alaskan drinks and is an ideal spot to relax after outdoor activities.

Leisure Activities

Leisure at Chena Hot Springs Resort includes geothermal activities like the natural hot springs rock lake and the Aurora Ice Museum. Guests can engage in a variety of tours, including aurora viewing, dog sledding, and hiking through scenic trails.

Transportation & Local Area

The resort offers shuttle services for guests traveling from Fairbanks International Airport and has an on-site activity center for booking local tours. For those interested in outdoor adventures, kayaking on the Chena River is available nearby.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Double Room

Max:

4 persons

21 m²

Bed options:

2 Double beds

Shower

Heating

room details

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Family Suite Balcony

Max:

6 persons

55 m²

Bed options:

2 King Size Beds

Shower

Heating

room details

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Queen Room Two Queen Beds

Max:

4 persons

37 m²

Bed options:

2 King Size Beds

Mountain view

Shower

Heating

room details

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Price and Room Availability Calendar

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Getting around

Explore available ways to reach your dream destination

City Centre

Chena Hot Springs400 m

Airports

Beaver (WBQ) 216.1 km

Birch Creek (KBC) 271.4 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Heavenly Hot Springs

“The outdoor hot springs provided a relaxing atmosphere with perfect water temperature, offering an very nice way to unwind.” view full review

Accessible Relaxation

“The pathways to the hot springs were well-maintained, making it easy for everyone to enjoy the soothing waters.” view full review

Fantastic Hot Toddy!

“The restaurant’s Hot Toddy was a good treat on a chilly night, perfectly warming us up after a day of activities.” view full review

Cozy Accommodations

“The beds in our suite were wonderfully comfortable, allowing for restorative sleep after an exciting day exploring.” view full review

General

Non-smoking rooms
Free parking
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Luggage storage
ATM/Cash machine
Fireplace

Sports & Fitness

Hiking

Services

Paid airport shuttle
Housekeeping
Tours/Ticket assistance

Dining

Restaurant
Bar/ Lounge area
Picnic area/ Tables

Business

Meeting/ Banquet facilities

Children

Board games
Toys

Spa & Leisure

Saltwater pool
Indoor swimming pool
Sun terrace
Garden area
Spa & wellness centre
Jacuzzi
Back massage
Head massage
Full body massage
Foot massage
Pool with view
Shallow end

Room features

Paid Wi-Fi in rooms
Tea and coffee facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

56.5 Mile Chena Hot Springs Rd., Chena Hot Springs, Alaska, United States, AK 99712

Map view

56.5 Mile Chena Hot Springs Rd., Chena Hot Springs, Alaska, United States, AK 99712

Nearby

56.5 Chena Hot Springs Road Chena Hot Springs Resort

Aurora Ice Museum

60 m

56.5 Mile Chena Hot Springs Road

Chena Hot Springs Resort

80 m

Chena Hot Springs

130 m

Mile 56.5

Dog Sledding

190 m

Restaurants

Chena Hot Springs Resort Restaurant

110 m

Mile 56.6 Chena Hot Springs Road

Reviews and Ratings

Feedback from previous guests about their experience

60%

liked the resort and would come back again

6.0/10

Guest rating

Rooms

5.4

Location

7.8

Service

5.0

Dining

6.8

Jimmy

United States, January 2025

5.4/10

Chena Hot Springs has both its charms and drawbacks. The hot springs were definitely the highlight, offering a lovely soaking experience. However, the overall tourist experience felt a bit overwhelming and not as personal as I would have liked. The service left much to be desired, especially given the issues we faced during our stay. While the natural beauty of the place is magnificent, the facilities and some experiences felt quite lacking.

Rooms

5.0

We stayed in a cabin that had some issues. The heat didn't work well, leaving it quite cold at night, and the outhouse was in terrible condition.

Service

5.0

Service was disappointing; they didn't seem equipped to handle our complaints effectively.

Location

8.0

The scenery around Chena Hot Springs is breathtaking and perfect for viewing the auroras, but getting there involved a bumpy ride.

Dining

6.0

Dinner in the restaurant was nice, but we felt it was more of a Tourist Trap rather than a true dining experience.

Facilities

5.0

The hot springs themselves were quite nice, but the locker rooms and showers were not kept clean, which was off-putting.

Mildred

United States, December 2024

6.4/10

Chena Hot Springs has some unique experiences to offer, like the geothermal springs and ice museum, but the accommodations and service could use some serious improvement. While the hot springs area is well-maintained and enjoyable, the staff seemed untrained and unresponsive, which detracted from our stay. The dining options are limited, and the pricing feels a bit steep for what you get.

Rooms

6.0

The rooms were comfortable but showing signs of age, with broken shower handles and confusing layouts.

Service

5.0

Service was generally unhelpful and lacked basic training, impacting our overall experience.

Location

7.0

Situated in a remote area, the location is great if you want access to the hot springs but lacks nearby dining options.

Dining

6.0

Dining options were fair, but given the captive audience, I expected better quality food and service.

Facilities

8.0

The hot springs and ice museum facilities were well-kept and offered a unique experience.

Robert

United States, December 2024

6.2/10

My stay at Chena Hot Springs was a mixed bag. The location is stunning, especially for soaking in the mineral water during winter. However, I struggled with the room's amenities, particularly the hot water issue. The food at the restaurant was good, but the limited dining options became repetitive after a few days. Overall, it's a charming place but needs some improvements in service and facilities.

Rooms

5.0

The room was adequately cleaned but not very clean, and we had issues with water temperature and drainage.

Service

5.0

The service was lacking; staff didn’t seem trained properly to handle the issues we faced.

Location

9.0

The location is beautiful and perfect for Northern Lights viewing, though it can feel very isolated.

Dining

7.0

The dining experience was decent, but with only one restaurant and limited menu options, it felt repetitive with each visit.

Facilities

6.0

The hot springs are wonderful, but some facilities need cleaning and maintenance, especially the showers.

Hugh

United States, December 2024

7.0/10

Overall, my experience at Chena Hot Springs was quite mixed. While the lodge offered cozy accommodations and a unique opportunity to view the Northern Lights, the lack of proper service and unexpected charges for activities left much to be desired. The hot springs had its charm, but the cleanliness could use some improvement. Even though the restaurant served delicious food, the overall experience was marred by several inconveniences.

Rooms

7.0

The rooms were adequately clean and comfortable, but the lack of air conditioning during warm days made them quite warm. Hot water was not always reliable.

Service

5.0

The service was lacking, especially the manager who seemed untrained in hospitality. We faced issues with shuttle arrangements that could have been managed better.

Location

8.0

Chena Hot Springs is in a remote area, which is ideal for viewing the aurora but comes with a lack of nearby services. The journey to the lodge is somewhat lengthy and bumpy but scenic.

Dining

9.0

The restaurant's offerings were surprisingly good, with fresh vegetables and standout desserts. It definitely elevated our dining experience during the stay.

Facilities

6.0

The facilities had potential, but there were several downsides, including cleanliness issues in the hot springs area that made it less pleasant.

Louis

United States, October 2024

5.2/10

I had high hopes for this place after hearing about the hot springs, but I was disappointed with the overall experience. While the springs were a highlight, the cleanliness and upkeep of the accommodations left much to be desired. Also, for the price, some amenities felt overlooked like a second towel or reliable internet access. Overall, it felt more like a tourist trap than a genuine getaway.

Rooms

5.0

The room was clean, but it was far from comfortable or well-kept. It was cramped, and the temperature control was inadequate.

Service

5.0

While some staff members were friendly, the service was lackluster overall, especially with housekeeping and the front desk being often unresponsive.

Location

7.0

Tucked away in the wilderness, it feels remote and rustic, but is still a drive from Fairbanks. Getting there was safe during winter.

Dining

6.0

The restaurant served good food but was overpriced, especially considering the wait times.